At GCS, we structure our pricing for cleaning contracts based on several key factors, including the size of the property, the type of services required, and the frequency of cleaning. We offer flexible pricing models, ranging from one-time deep cleans to regular maintenance contracts, allowing us to cater to the specific needs of each client. Our transparent pricing ensures you understand what you’re paying for, with no hidden fees.

The frequency of cleaning your property depends on various factors, including the type of business, the level of foot traffic, and specific industry requirements. For high-traffic commercial spaces, daily cleaning is often recommended to maintain cleanliness and hygiene. For offices, a combination of daily surface cleaning and weekly deep cleans may suffice. Residential properties typically benefit from regular cleaning based on personal preferences and usage patterns. Our team at GCS can provide a tailored cleaning schedule that meets the unique needs of your property, ensuring a clean and welcoming environment all year round.

To maintain service continuity, Glint Cleaning Solutions has a mobile support team ready to cover staff absences and annual leave (subject to availability). This dedicated team ensures that your cleaning requirements are consistently met, even in the event of unexpected absences, so there is no disruption to the quality or delivery of our services.

We prioritise regular customer liaison and conduct monthly audits to ensure our cleaning services are up to standard. These audits allow us to identify areas for improvement and make adjustments promptly. Additionally, our 24/7 customer support line ensures that any issues or concerns are addressed swiftly, providing our clients with peace of mind and reliable service at all times.

The Transfer of Undertakings (Protection of Employment) Regulations, commonly known as TUPE, are designed to protect employees’ rights when a business is transferred from one owner to another. Under TUPE, employees automatically transfer to the new employer on their existing terms and conditions of employment. This regulation ensures that staff retain their rights, including pay, holiday entitlement, and continuity of employment, even as ownership of the business changes. At GCS, we are committed to upholding TUPE regulations, ensuring a smooth transition for both our employees and our clients.

Yes, at GCS, we take the Control of Substances Hazardous to Health (COSHH) regulations very seriously. We incorporate COSHH into our cleaning policies to ensure the safety and well-being of both our staff and clients. This involves conducting risk assessments for all cleaning products and substances used, providing appropriate training for our team, and ensuring that all hazardous substances are properly labelled and stored. By adhering to COSHH guidelines, we aim to minimise health risks while maintaining high cleaning standards.

Absolutely! GCS is committed to sustainability and uses environmentally friendly cleaning products wherever possible. We prioritise eco-friendly solutions that are effective yet safe for both the environment and human health. Our cleaning products are biodegradable, non-toxic, and free from harmful chemicals, aligning with our mission to promote a cleaner and greener planet. We also implement sustainability initiatives, such as reducing waste and conserving water, to further enhance our commitment to responsible cleaning practices.

At Glint Cleaning Solutions, we hold monthly supervisions with our staff, during which we set clear Key Performance Indicators (KPIs) tailored to each contract. These regular check-ins allow us to assess performance, provide feedback, and ensure our high standards are consistently met. Our focus on continuous improvement helps maintain the quality of our services and ensures our clients’ needs are always met.

At Glint Cleaning Solutions, we use specialised workforce management software that allows us to monitor our staff in real-time. This software tracks employee check-ins and check-outs, ensuring that all tasks are completed on time and to the required standard. It also enables us to allocate tasks and track progress, ensuring accountability and consistency, so our clients can have peace of mind that their cleaning requirements are being met efficiently and reliably.